My laptop/PC/MAC was broken. How to deactivate the software on that computer?
- First, you need to create an account on this site: https://shop.zylia.co/web/signup
![](https://support.zylia.co/wp-content/uploads/2022/09/mail-1024x504.png)
2. Find your name in the upper right corner and click the arrow next to it.
![](https://support.zylia.co/wp-content/uploads/2022/09/name-2-1024x420.png)
3. Then click on My Account in the drop-down menu.
![](https://support.zylia.co/wp-content/uploads/2022/09/my_account-1-1024x419.png)
4. Find the Registrations among the displayed options and click it.
![](https://support.zylia.co/wp-content/uploads/2022/09/registrations-1024x491.png)
5. Enter the product page.
![](https://support.zylia.co/wp-content/uploads/2022/09/produkty-1024x530.png)
6. Deactivate the product key on the selected device.