ZYLIA - Support and knowledge base for ZYLIA products

ZYLIA Support

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FAQ

General

What is the typical use case?

ZYLIA Portable Recording Studio was designed for recording music bands. You can use it as a typical recorder to obtain a high quality stereo recording. In addition, you can separate individual tracks of instruments/vocals within the audio mix. Tracks of individual instruments can be mixed together to produce a balanced recording that sounds great.

The ZYLIA ZM-1 is great for:

Musicians or music band members valuing rehearsal recording.
Composers and songwriters.
Teachers or students in a music school.
Fans of old-fashioned one-mic-recording.
Jam session lovers.
Artists fascinated with ambient sounds recording.

Can I use ZYLIA Portable Recording Studio with my DAW (digital audio workstation)?

Yes, ZYLIA is compatible with all types of DAWs. The microphone is visible like a normal input device. In addition, separated tracks of audio sources and instruments (wav files) can be exported to any DAW of your choice.

Is ZYLIA an Ambisonics mic?

Yes, ZYLIA mic is a microphone array, 3rd order Ambisonics microphone.

What can be done with ZYLIA?

Record band practice and separate the instruments into tracks
Mix separated tracks to get a balanced recording, or use automix feature
Record single instruments and shape your tone
Convert your recordings to Ambisonics
Improve your mixes with ZYLIA Mix & Master Service

Software

On how many devices can I use ZYLIA software at the same time?

You can use your ZYLIA software on three computers at the same time.

Can I move my instance of ZYLIA software to another computer?

Yes, deactivate ZYLIA software on the first device and use your license key to activate it on the second computer. You can activate ZYLIA software on three devices at the same time.

My laptop/PC/MAC was broken. How to deactivate software on that computer?

Please use the form at the contact page and tell us on which device you want to deactivate your ZYLIA software.

How to deactivate ZYLIA software?

ZYLIA Studio
Open ZYLIA Studio → Click on cog icon→ choose License→ click Deactivate.

ZYLIA Studio PRO
Open ZYLIA plugin → Click on cog icon → Click Deactivate

ZYLIA Ambisonics Converter
Open ZYLIA Ambisonics Converter → Click on “info” icon → choose License → click Deactivate

How can I copy all sessions from ZYLIA Studio to another device?

If you would like to move/copy all sessions and recordings from one device to another, first open the ZYLIA Studio directory. The default location is: Windows: "C:/Users/AppData/Local/Zylia/ZYLIA Studio" MacOS: "/Users/Library/Application Support/Zylia/ZYLIA Studio"
Copy the folders “calibration” “sessions” and also the file “ZS.sqlite” to a pen drive/ external disk. On the target computer you can either replace those file and folders on the default ZYLIA Studio location or just create a new folder, paste files and change the default ZYLIA Studio directory to this newly created folder. The default directory can be changed by clicking the Cog icon followed by Change data location.

Purchase

Where can I buy ZYLIA in Europe?

You can purchase directly form us at shop.zylia.co.
ZYLIA products are also available via Thomann online shop, Gotham AG (Switzerland), Media Integration Inc (Japan), Sonic Sales GmbH (Austria, Belgium, France, Germany, Luxembourg, Netherlands), Nova distribution trading Ltd (UK).

Do I get a warranty?

Zylia’s hardware products are covered with warranty against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original end-user purchas

Where can I buy ZYLIA in USA?

You can purchase directly from us - shopus.zylia.co. For the USA, ZYLIA is also available through Reverb shop: https://reverb.com/shop/zylia-1 and Vintage King and B&H shops.

Use Cases

Does it work with loud instruments?

Yes, it does. With sound level monitoring you can always decide to put ZYLIA ZM-1 microphone closer or further away from your sound source.

Will it work in large venues?

ZYLIA was designed to work in different environments starting from home environments to rehearsal rooms, outdoors and even larger venues.

Can it be used for recording multiple voices in video production?

Yes, the device can be used for recording many speakers simultaneously. As the output you will get a stereo recording of a whole session. Additionally, you will get separated track of each speaker.

Technical

How are individual tracks separated?

Extraction of sound sources is a technique which belongs to our core IP and was a subject of intensive R&D over the past years.

Does ZYLIA support live monitoring?

Yes, you can live monitor any of your recordings.

What are the recording parameters?

The current version of ZYLIA ZM-1 has 19 microphones and audio is recorded in 48 KHz/24 bit quality. The system records 19 tracks from physical microphones and an arbitrary number of virtual microphones that are defined in software by the user. Each virtual microphone is recorded as a separate track.