I can’t activate ZYLIA software

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Activation of ZYLIA software is disabled on virtual machines.

Problem

You are not able to activate ZYLIA software. 

Activation error

Solution

  • Check your Internet connection. It is required to successfully activate the software.
  • Make sure that you use a correct product key. All ZYLIA applications have separate product keys – please refer to the email received after registration.
  • If the application requires a connection with ZYLIA ZM-1 during the activation process, check if your driver is correctly installed.
  • Make sure that you are not using ZYLIA software on a virtual machine.

Hyper-V

Windows 10 Pro users should check if their operating system is currently not using Hyper-V feature. Installation of applications such as Docker may enable Hyper-V.

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